TOTAL WORKFORCE INDEX

TOTAL
WORKFORCE
INDEX

The Total Workforce Index™ (TWI) is the only tool of its kind to assess the relative ease of sourcing, hiring and retaining both contingent and permanent workforce skills in competing labor markets around the world.

Introduction

Differentiating and diversifying workforce strategies to create the right combination of skills, workforce mix, and labor markets will help organizations face rapidly evolving markets. The Total Workforce Index™ (TWI) provides a vital edge in the race for talent focusing short, medium, and long-term investments on labor markets with the most potential in sectors or skill sets that will shape the post-pandemic world.

This year’s TWI provides clarity amidst number of complex challenges, including record talent shortages, the continued pandemic impact, and adopting to the New Normal. Three key emerging themes are impacting labor markets around the world: 1) learning is a core requirement to secure talent for growth; 2) wage inflation in mature markets can be hedged by accessing new markets; and 3) contingent labor is becoming an essential sourcing strategy.

As organizations focus on returning to growth, ManpowerGroup Talent Solutions can help attract, assess, develop, and retain your talent. Leverage the website to explore the TWI data and dig deeper into our market analysis. Request a comprehensive custom analysis based on the factors most important to your organization to inform your workforce strategy.

Leveraging the Total Workforce Index™

Just as the Gross Domestic Product (GDP) of a market is used as an economic indicator; the Total Workforce Index™ may be used as an indicator of workforce potential. Total Workforce Index™ rankings provide important perspectives and insights that can influence both short- and long-term strategies involving workforce procurement, including:

  • Remote Work Allocation
  • Organizational Restructuring
  • Location Strategy
  • Direct Sourcing Strategy
  • Crowdsourced Sourcing Strategy
  • Capacity Planning
  • Diversity and Inclusion
  • Workforce Mix
  • Cost Savings
  • Compliance

Customize the index based on the factors most important to your organization.
Request a comprehensive custom analysis to better inform your workforce strategy.

TWI Analysis 2021

2021 Total Workforce Index™

The annual analysis of the Total Workforce Index™ scores 75 global workforce markets based on over 200 unique factors. From the TWI data, ManpowerGroup Talent Solutions develops country and regional profiles based on how markets score in each of the four categories (Workforce Supply, Cost Efficiency, Regulation and Productivity).

Explore this site to access the Workforce Results, Global & Regional Results, Market Profiles or Categories.

A series of three Spotlight Reports will be published in 2022 to provide additional insights and practical strategies.

Download Report Reserve Your 2022 Spotlight Reports

The Total Workforce Index™ in Action

Customizing the Total Workforce Index™ to address an organization’s unique needs provides businesses around the world with the timely, relevant workforce data and insights needed to thrive in today’s fast-changing environment.

  • Global Manufacturer Uses Location Strategy to Lower Costs While Optimizing Its Workforce and Improving Sustainability

    With a need to drive productivity, cost efficiency and workforce sustainability, the company needed to know which U.S. and EU sites could be downsized while understanding optimal locations in Central America and Asia. A custom TWI analysis focused on a quantified comparison of locations, and recommendations for site consolidation to support business objectives.

    A few ways the TWI was customized
    • Looked at talent availability for 10 high-volume roles
    • Added proximity to other production sites

    Client's Needs
    • productivity-workforce-supply-icon High-volume, high productivity production workers
    • workforce-supply-icon A sustainable workforce
    • cost-icon Cost savings

    Reweighted Priorities
    Graph1
    • Workforce SupplyWorkforce Supply
    • CostCost
    • ProductivityProductivity
    • RegulationRegulation

    Results
    • Identified 15 existing markets for downsizing and 8 markets for elimination because they couldn’t support future hiring demand
    • Identified three countries in Latin America and Europe for expansion due to cost-efficient access to talent

  • Global Restaurant Chain Needs Skilled Technical Talent to Work Across Time Zones for Its Data Analytics Hub

    A fast-growing Fortune 100 food service company needed volume data analysts, engineers and scientists to staff a global data analytics hub. The TWI was customized to emphasize remote workforce supply, coverage across time zones and workforce sustainability to ensure an ongoing supply of talent for years to come.

    A few ways the TWI was customized
    • Created a custom logistics category with time zones, local access to talent and transportation options
    • Remote workforce capabilities

    Client's Needs
    • workforce-supply-icon Remote workforce supply
    • workforce-supply-icon A sustainable tech workforce
    • regulation-icon Favorable labor regulations

    Reweighted Priorities
    Graph2
    • Workforce SupplyWorkforce Supply
    • CostCost
    • ProductivityProductivity
    • RegulationRegulation

    Results
    • The final recommendation included a specific city in the Asia Pacific region with an alternate site recommended for its remote capability and additional coverage in another time zone

  • Telecommunications Firm Needs Workforce Analysis to Drive Nearshoring Business Objectives

    A Fortune 100 needed to evaluate its current global workforce investments for cost containment, restructuring, nearshoring and regulatory reasons. A custom TWI analysis focused on remote workforce supply for specific roles, IP-related regulatory needs and options for nearshoring.

    A few ways the TWI was customized
    • Focused on clusters of 15 tech skills (e.g., cybersecurity, AWS, fiberoptic networks)
    • Created a pending legislation and political climate category to analyze future regulatory impacts on markets

    Client's Needs
    • regulation-icon Ensure IP protection
    • regulation-icon Favorable labor regulations
    • workforce-supply-icon Remote workforce supply

    Reweighted Priorities
    Graph3
    • Workforce SupplyWorkforce Supply
    • CostCost
    • ProductivityProductivity
    • RegulationRegulation

    Results
    • Identified 15 different skills clusters balanced across three Latin American markets to optimize cost efficiency, availability of specific roles and remote workforce supply

  • Tech Company Seeks Highly Skilled Diverse Talent to Work Onsite

    COVID-19 drove a lot of tech talent out of Silicon Valley, leaving a Fortune 500 company with limited resources to meet critical onsite needs. A custom TWI analysis focused on emerging technology clusters, tech talent migration, diversity, targeted skill clusters and cost efficiency.​

    A few ways the TWI was customized
    • Used existing markets as a baseline and eliminated markets at or above cost of existing sites
    • Net migration (in and out) at a city and state level
    • Current COVID impact (cases, closures, etc.)

    Client's Needs
    • workforce-supply-icon Highly skilled tech talent
    • workforce-supply-icon Improved diversity
    • cost-icon Cost savings

    Reweighted Priorities
    Graph4
    • Workforce SupplyWorkforce Supply
    • CostCost
    • ProductivityProductivity
    • RegulationRegulation

    Results
    • Looking across 20 different skill clusters (with multiple roles within each), identified 10 markets in the United States
    • When markets were similar in size and cost, layered on custom factors such as overtime regulations, proximity to airports and cost of travel to headquarters

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As workforce experts, ManpowerGroup find work for millions of people around the globe every year, helping hundreds of thousands of companies attract, assess, develop, and retain skilled workers.

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