Discover Your Workforce

The Total Workforce Index™ (TWI) is the only tool of its kind to assess the relative ease of sourcing, hiring and retaining both contingent and permanent workforce skills in competing labor markets around the world.

Leveraging the Total Workforce Index™

Just as the GDP of a market is used as an economic indicator, the Total Workforce Index™ can be used as an indicator of workforce potential. The data and insights can inform both short- and long-term workforce planning, such as:

  • Capacity Planning
  • Cost Savings
  • Location Strategy
  • Remote Work Allocation
  • Market Investments
  • Organizational Restructuring
  • Workforce Mix
  • Sourcing Strategy

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TWI Analysis 2020

2020 Total Workforce Index™

The annual analysis of the Total workforce index scores 76 global workforce markets based on over 200 unique factors. From the TWI data, ManpowerGroup Talent Solutions develops country and regional profiles based on how markets score in each of the four categories (Availability, Cost Efficiency, Regulation and Productivity).

Explore results by Workforce Results, Global, Region, Market or Category.

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The Total Workforce Index™ in Action

Business leaders around the globe have attributed improvement of their workforce strategies to professional insight into the global labor market as well as consultative workforce analytics provided by ManpowerGroup Talent Solutions.

  • Custom TWI Analysis Helps Global Language Learning Company Expand Offerings

    A GLOBAL LANGUAGE LEARNING ORGANIZATION with physical locations in multiple countries decided to ramp up its remote learning offering by adding more instructors to their online portal. They looked to ManpowerGroup Talent Solutions for assistance in validating its brick and mortar location strategy and navigating the regulatory, compliance and skillset availability factors associated with securing instructors from different geographic markets. Custom analysis of the Total Workforce Index™ revealed which locations had the highest quality talent pools aligned with specific language competencies along with identifying the most advantageous markets based on a regulatory and worker-classification cost implication assessment. These insights also prepared the organization for the sudden shift to virtual learning as a result of the COVID-19 pandemic.

  • Financial Services Success Story

    A GLOBAL FINANCIAL SERVICES FIRM approached ManpowerGroup Talent Solutions to assess the global landscape and identify the best market for its Center of Excellence for financial compliance. A location strategy workshop with HR, finance, and legal executives resulted in a weighted market evaluation based on the targeting of specialized financial skills along with number of critical considerations related to language proficiency, data privacy, and intellectual property protection standards. The engagement resulted in three countries being selected for more detailed assessment, ultimately leading to the recommendation of two cities on opposite sides of the world, to achieve all strategic objectives set forth by the business.

  • Technology Success Story

    A GLOBAL TECHNOLOGY LEADER sought to centralize a number of core technology functions within its business to streamline cost and productivity related to its support model. Based on the availability of critical technology skills and cost savings objectives, the CTO and HR leaders participated in an all-day location strategy workshop to weight out market considerations related to contingent labor strategies. This engagement resulted in the selection of a new market in Latin America to support these centralized services globally. The market leveraged untapped talent at substantially lower costs with an engagement model that increased 24/7 productivity across the organization.

  • TWI Guides a Company’s Centralized Location Selection in Response to COVID-19

    In response to COVID-19, a global company with over 50,000 restaurants in more than 150 countries and territories wanted to centralize key functional areas to better support its various brands and operations. ManpowerGroup Talent Solutions’ Total Workforce Index ™ was used to measure and compare viable markets. A detailed profile featuring competitive insights, workforce experience and expertise, retention trends, salary expectations and regulations for the various role types was generated for each location under consideration. Analysis from the Total Workforce Index™ led to quantifying the value of one location over another and ultimately led to the identification of the best market for the organization’s centralized data analysis and financial hub.

  • Insurance Success Story

    A GLOBAL INSURANCE PROVIDER wanted to assess its contingent labor usage and craft an approach for expanding its contingent workforce programs to additional markets. Rather than merely relying using criteria beyond spend or headcount levels, ManpowerGroup Solutions’ assessment helped them determine markets likely to yield the most value in terms of cost savings and process improvement. Using the Contingent Workforce Index (CWI), procurement leaders participated in a location strategy workshop to measure the value and impact of more than 90 different market conditions related to contingent workforce availability, cost, regulation, and productivity. They identified the next four expansion markets in which to expand based on current market data.

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As workforce experts, ManpowerGroup find work for millions of people around the globe every year, helping hundreds of thousands of companies attract, assess, develop, and retain skilled workers.

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