The Total Workforce Index (TWI) is the only tool of its kind to assess the relative ease of sourcing, hiring and retaining workforce skills in competing labor markets around the world for both contingent and permanent worker types.

Leveraging the Total Workforce Index™

Just as the GDP of a market is used as an economic indicator, the Total Workforce Index™ can be used as an indicator of workforce potential. The data and insights can inform both short- and long-term workforce planning, such as:

  • Capacity Planning
  • Cost Savings
  • Location Strategy
  • Market Investments
  • Organizational Restructuring
  • Workforce Mix

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TWI Analysis 2019

2019 Total Workforce Index™

The annual analysis of the Total workforce index scores 76 global workforce markets on 100 unique factor and develops country and regional profiles based on how markets score in each of the four categories (Availability, Cost Efficiency, Regulation and Productivity).

Explore results by Workforce Results, Global, Region, Market or Category.

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The Total Workforce Index™ in Action

Business leaders around the globe have attributed improvement of their workforce strategies to professional insight into the global labor market as well as consultative workforce analytics provided by ManpowerGroup Solutions.

  • Industrial Automation Success Story

    AN INDUSTRIAL AUTOMATION LEADER’S sizable growth had surpassed its talent strategy. With talent shifts and shortages challenging many core operations, the organization sought new and emerging markets for expansion that would tap into new talent hubs. A location strategy workshop with HR and engineering leaders determined the effective weightings of their market criteria to enable the Total Workforce Index (TWI) to identify three new emerging markets in which to drive the organizations future growth strategy.

  • Financial Services Success Story

    A GLOBAL FINANCIAL SERVICES FIRM approached ManpowerGroup Solutions to assess the global landscape and identify the best market for its Center of Excellence for financial compliance. A location strategy workshop with HR, finance, and legal executives resulted in a weighted market evaluation based on the targeting of specialized financial skills along with number of critical considerations related to language proficiency, data privacy, and intellectual property protection standards. The engagement resulted in three countries being selected for more detailed assessment, ultimately leading to the recommendation of two cities on opposite sides of the world, to achieve all strategic objectives set forth by the business.

  • Technology Success Story

    A GLOBAL TECHNOLOGY LEADER sought to centralize a number of core technology functions within its business to streamline cost and productivity related to its support model. Based on the availability of critical technology skills and cost savings objectives, the CTO and HR leaders participated in an all-day location strategy workshop to weight out market considerations related to contingent labor strategies. This engagement resulted in the selection of a new market in Latin America to support these centralized services globally. The market leveraged untapped talent at substantially lower costs with an engagement model that increased 24/7 productivity across the organization.

  • Outsourcing Success Story

    A GLOBAL OUTSOURCING FIRM engaged ManpowerGroup Solutions’ market analysis and Total Workforce Index (TWI) capabilities to support its global workforce strategy. The chief procurement officer and vice president of HR participated in a location strategy workshop to determine which market was best suited for its next service center and what the workforce mix and compensation strategy should be for that site location.

  • Insurance Success Story

    A GLOBAL INSURANCE PROVIDER wanted to assess its contingent labor usage and craft an approach for expanding its contingent workforce programs to additional markets. Rather than merely relying using criteria beyond spend or headcount levels, ManpowerGroup Solutions’ assessment helped them determine markets likely to yield the most value in terms of cost savings and process improvement. Using the Contingent Workforce Index (CWI), procurement leaders participated in a location strategy workshop to measure the value and impact of more than 90 different market conditions related to contingent workforce availability, cost, regulation, and productivity. They identified the next four expansion markets in which to expand based on current market data.

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As workforce experts, ManpowerGroup find work for millions of people around the globe every year, helping hundreds of thousands of companies attract, assess, develop, and retain skilled workers.

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