TOTAL WORKFORCE INDEX

TOP FIVE MARKET
COMPARISONS

The markets that rank highest in the Total Workforce Index™ are those with the highest relative performance across all four categories. The ability to perform well across two or more of the four main categories, make these five markets the most favorable for general workforce engagement.

Comparison of the Top Five Markets ranked by Total Workforce Index

The top five markets for workforce engagement, based on the rankings of the Total Workforce Index™ are the United States, New Zealand, Canada, Ireland and the United Kingdom.

top5_workforce_index

Size of the bubble reflects the Relative Availability of each market, while the color reflects Relative Regulation

  • Minimal Regulatory Impact
  • Moderate Regulatory Impact
  • Restrictive Regulatory Impact

With a heavier focus on remote-ready workforce metrics, such as technical infrastructure, language proficiencies and skills availability, the United States rises from 5th to 1st, year-over-year. Meanwhile, New Zealand climbs from 3rd to 2nd place. Canada enters the top five for the first time since 2017 due to the addition of remote skills availability factors to the Index,among other weighting adjustments made for 2020.

Rank

2017 Top 5 2018 Top 5 2019 Top 5 2020 Top 5

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Comparison of the Top Five Markets for Workforce Availability

The top five markets for skills availability, based on the rankings of the Total Workforce Index™ are the United States, Singapore, Switzerland, United Arab Emirates and Luxembourg.

top5_workforce_availability

Size of the bubble reflects the Relative Availability of each market, while the color reflects Relative Regulation

  • Minimal Regulatory Impact
  • dots_orangeModerate Regulatory Impact
  • dots_redRestrictive Regulatory Impact

The top five markets for skills availability are the United States, Singapore, Switzerland, United Arab Emirates and Luxembourg. The United States ranks 1st and returns to the top five in Availability for the first time since 2017 when it ranked 5th. Singapore drops to the second position, while the remaining markets from the 2019 Availability rankings, Ireland, Norway, the United Kingdom and New Zealand, fall out of the top five altogether.

Rank

2017 Top 5 2018 Top 52019 Top 5 2020 Top 5

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Comparison of the Top Five Markets for Workforce Cost Efficiency

The top five markets for Cost Efficiency are the Philippines, Croatia, Morocco, Vietnam and Thailand. These are driven by favorable country dynamics, such as cost of labor and regulations. This is the first time Croatia appears in the top five markets for Cost Efficiency. While the Philippines completes its steady climb over the past three years to secure the top spot, Morocco remains in the third position. Indonesia and Guatemala climb while Thailand dropped from 1st to 5th in the past year.

top5 workforce cost efficiency

Size of the bubble reflects the Relative Availability of each market, while the color reflects Relative Regulation

  • dots_greenMinimal Regulatory Impact
  • dots_orangeModerate Regulatory Impact
  • dots_redRestrictive Regulatory Impact

Rank

2017 Top 5 2018 Top 5 2019 Top 5 2020 Top 5

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Comparison of the Top Five Markets for Workforce Regulation

The top five markets relative to regulatory impact, based on the rankings of the Total Workforce Index™ are Ireland, Finland, New Zealand, Denmark and Norway.

top5 workforce regulation

Size of the bubble reflects the Relative Availability of each market, while the color reflects Relative Regulation

  • dots greenMinimal Regulatory Impact
  • dots orangeModerate Regulatory Impact
  • dots redRestrictive Regulatory Impact

This year’s rankings for Regulation are attributed to the border restrictions (i.e., affecting access to labor) at the time of the analysis, as well as more stringent requirements around labor allocations/quota (i.e., allocations of national versus foreign labor and ratios of permanent versus contingent labor categories). Another contributing factor is changes in how markets define agencies, consultants, freelancers and other contingent types, which result in additional legislative and administrative processes.

Rank

2017 Top 5 2018 Top 5 2019 Top 5 2020 Top 5

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Comparison of the Top Five Markets for Workforce Productivity

The top five markets relative to regulatory impact, based on the rankings of the Total Workforce Index™ are Singapore, United States, Israel, Macau and Hong Kong

top5 workforce productivity

Size of the bubble reflects the Relative Availability of each market, while the color reflects Relative Regulation

  • dots greenMinimal Regulatory Impact
  • dots orangeModerate Regulatory Impact
  • dots redRestrictive Regulatory Impact

This year’s rankings for Productivity are influenced by changes in the average length of a workday and workweek, as well as the average number of working days in a year. Workforce infrastructure (e.g., the technical infrastructure that supports a remote workforce) is also a contributing factor.

Rank

2017 Top 5 2018 Top 5 2019 Top 5 2020 Top 5

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